Privacy Policy

Last updated: April 11, 2026

Overview

BoxyPal ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at boxypal.com or use our products and services.

Information We Collect

We collect information you provide directly to us, including:

• Email address — when you join our waitlist or subscribe to updates.
• Payment information — when you place a pre-order deposit. Payment processing is handled securely by Stripe. We do not store your credit card details.
• Name and shipping address — when you purchase a BoxyPal device.

How We Use Your Information

We use the information we collect to:

• Send you product updates and launch notifications.
• Process your pre-order deposit or purchase.
• Communicate with you about your order or account.
• Improve our website and products.

Voice Data

BoxyPal uses third-party AI services to process voice conversations. Voice audio is streamed in real-time to our AI provider and is not stored permanently by BoxyPal. We do not sell, share, or use voice conversations for advertising purposes. Please refer to our AI provider's privacy policy for their data handling practices.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

• Service providers — such as Stripe for payment processing and email delivery services, who are bound by their own privacy policies.
• Legal requirements — if required by law or to protect our rights.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may at any time:

• Request access to the personal information we hold about you.
• Request deletion of your personal information.
• Unsubscribe from our email communications by clicking the unsubscribe link in any email.
• Request a refund of your deposit.

Cookies

Our website may use minimal cookies for basic functionality and analytics. We do not use cookies for advertising or tracking across other websites.

Children's Privacy

Our website and services are intended for individuals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@boxypal.com.